You should now write an essay, with up to 5 pages, discussing the findings and implications of the paper i sent you in november: "role of tour guides on tourist satisfaction level in guided tours and impact on re-visiting intention: a research in istanbul" (i&#39;m sending it again, attached to this email), namely defining what could be of use for new guided tour offers, in terms of service quality and customer satisfaction. you may use examples, and i would also expect you to complement your discussion with further readings on the subject (try google scholar...).

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